Frequently Asked Questions
Everything you need to know about your 401 Games fashion experience.
How long does shipping take for my apparel order?
Standard shipping typically takes 3-7 business days. We also offer expedited options at checkout if you need your items sooner.
What is your return policy for clothing items?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and still have the original tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
Can I track my order once it has been placed?
Yes, once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to customers across North America. Shipping rates and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.