Returns & Exchanges

At 401 Games, we want you to be completely satisfied with your fashion purchases, offering a 30-day return window for unworn items with original tags. Our streamlined process ensures that your style updates remain hassle-free and efficient.

Return Process

• 1.
  Initiate Your Request

  Log into your 401 Games account and select the order containing the items you wish to return to generate a return authorization number.

• 2.
  Prepare Your Package

  Place the unwashed and unworn apparel in its original packaging, ensuring all designer tags and protective seals are still securely attached.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.